Well, my desire to retreat and stop commenting on market life didn't last long. After fifteen years or so the Sunday morning essays still call to me to exercise my fingers while I still can.
Feet, not so much. I keep failing to master the right combination of socks and shoes and padding to allow me to stand and walk all day, so I limp and look like the old woman I am. I do firmly believe that standing is good for my sales, as the hats and I are at the right level for the satisfying interactions customers expect and find easy to navigate. A lot of my sales are quick ones as I let people browse without necessarily interacting with me. Making people comfortable to shop from us intimidating artists is a big part of success. While many of us are uncomfortable with selling, and in our "sales personas" all day, we have to make it easy for people to buy things if they are going to do their parts.
There are a lot of tiny factors in play. I like studying traffic patterns as they change in response to weather, other booths, the streets, the crowds, and our infrastructure, and after so many years I have a lot of observations. I will only rarely make suggestions to other members but there are things people can do to enhance sales for others...eliminate side walls for greater visibility, pull back from the pathway in tight spots, arrange their "hot spots" to highlight their best products, and so on. It's not simple but experimenting with it can be fun. Good signs help...of course showing your personality for that connection (as the new Assistant Manager reminded us in the newsletter) is essential. People who can't do what you do want to know more about how you do it, so they can get closer to being who and what you are that attracts them. With a market as intimate as ours, it is all about connections.
And we have so many of them, all day, something that is different every week and really feeds my soul after a week in mostly solitude. Summer is here for me at last and I have a lot of summer projects in the garden and on the house that I want to get on with. Once Lane County Fair is over and my neighborhood gets quiet again, I will continue with trying to lessen my yardwork in various ways as I get less able to do it. I get hand cramps now after just a few hours of pruning and my feet are a problem every day. I don't want to talk about my neck. I remembered that the surgeon I consulted said that there are many people walking around with what I have who don't even know it, so I want to go back to being one of them and not think about it. But of course the body lets you know what you have to do next, so this is just a brief attempt to have a summer on my own terms. I know it can't last. The sun is already moving south on my horizon.
I haven't met the new AM, by the way. I am on full no-contact with staff and have told them not to use me in promotions, due to the bullying I have received and their non-existent attempts to stop doing it. I assume he got the memo as he has not even looked at me as he passes by. I don't know what I would say to him. Don't believe what you hear? I hope you are able to find the real community that does exist here despite attempts to destroy it with targeted bullying of those of us who carry it the strongest? There's a lot I could say but he needs to have his own experience.
During the last, intense week of work right before OCF, I apparently received a Notice of Concern about my hats. I got an email from a former Board member with some vague information, as we are not allowed to see the Notices and they are anonymous. It took a lot of inquiries from me to the Standards Co-Chair to get the real information. What I first heard was that I sold a hat that said NO on it (I have no such hat, though I used to have one that said YES) and gradually it was revealed that the rewritten text standard said my hats with one word in a "recognizable font" were out of compliance with the standard.
I was there long ago when the text standard was invented, and it was aimed toward a person who wanted to sell t-shirts she was not printing, with the intention of getting her to do a little more work on her products to make them handmade. I believe it just said they needed to be individually approved like painted objects were...by the full committee or something. I will have to go back and find it. They wanted her to use some art or image that looked like more than a line of type.
Always in the past when standards were going to be changed, people doing that craft were invited in to consult to work together to make the best standard that worked for the most artisans involved. Anyone who was left out or had a non-compliant product when the work was done was accommodated somehow. That is how four of us got exceptions to the hat standard...we were already making art on commercial hats, so we were given exceptions for the life of our membership. Two of us still have those. All of the hats I was making were approved at that time, and the assumption was that I could continue to do my art as I intended it, though going forward I attempted to put more work into every hat so that it would look more hand-crafted, in the artisan spirit I have lived within for 51 seasons now.
So this Notice, as gradually explained to and interpreted by and to me, was referring to hats that had one word, in a font that was recognizable. I had already written a full explanation of my art-making process and my hat-printing process, as a quick defense as I assumed Standards would be meeting soon after Fair and I wanted to take care of it so I could not have to worry about it during the time I make like half of my yearly income. I do a lot of pre-Fair custom printing and I was not finished with that, not packed up for Fair, and not finished with my own inventory production for it, but I spent an evening jumping through what I thought would be the hoops necessary to avoid a Notice to Appear, which is the next step in the Standards process according to the guidelines. I looked all of this up on the website, as well, as no instructions came from the Committee on how to navigate the situation. I sent that letter to the Co-Chair and found out that she didn't even know about the NoC, or the four Notices rule either, (an easy way for you to get kicked out by getting only four anonymous Notices about anything) which is something I have been concerned about since we entered the Consequences and Punishment Era with this admin.
I spent a whole evening on this when I needed to be working, before I realized what it was really about. I have exactly five hats with one word on them. Two, Eugene and Oregon, are in a hand-lettered style I drew myself, so those two meet the standard. Two others, Geezer and Curmudgeon, are my first two hats, so decades old now, and that lettering was from my stash of 80's press-on letters that you cut out with an exacto knife, press onto a clear carrier, and make a screen from for printing. That's a lot of handwork to make art. There is one, Imagine, that is in a currently recognizable font that I probably did print out from a computer to make into a screen. It used to have an ellipse but I took that off. As I mentioned, I don't make a hat that says NO though I want to now.
My main point in explaining my process is that I thought maybe there was someone who didn't know how old-school screenprinting works, which as I do it, as I have for 40 years or so, is a fully hand-done process. I always try to assume the best about volunteers and I know there are a lot of new people on Standards who might think it is their job to scan the market and make sure everything sold should be sold...and getting all of the little guidelines to be consistent over the variety of products has always been a discussion that is worth having. I sat at the table taking minutes for many years and I appreciate the work of the committee and the many difficult discussions they have, working for all of us. As I've said many times, I support volunteers and try to understand their work and support it as well. So I thought telling them about me and my process might be helpful in a greater sense. They might not know that each and every member who gets a Notice takes it very personally. It's highly significant to have the approval of your peers and feel a part of the common efforts for the success of all of us together. It stops people in their tracks to get called up on Standards and I've sat on that side of the table too.
My process is as hand-done as it comes. I print on the hat with a little squeegee, and it is hard to do. I waste a lot of hats that come out crooked, off-center, or messed up when I print over that seam in the center. I have to retouch almost all of them with a tiny pen or markers. My crooked hands could show you just how much hand-work I do. Screenprinting is making an original print every time. If there is someone who needs that education, I am happy to provide it, but after the initial parts of this process played out, my main question was, why do this? Why examine and sanction products of someone who has sold for 51 years at your market and has always participated in the most helpful, supportive ways possible? What has changed?
Well, it's obvious. The mutually supportive, all for all culture we created and nurtured is being changed by people who are competitive, possibly mean, and have some notion about what their jobs are that seems counter to the big picture of our mutual survival in the world where there are booths on every corner every day and a whole internet of handmade things fully available all the time. We as a market are not assured we can continue with all the outer conditions we have no control over. So to shift to some kind of internal controls that are punitive and exclusive and after some type of "purity" that doesn't exist is a huge mistake. We are both an entry level market and a place where masters of their craft can sell until they are able to retire or have to. We are so lucky to have both of these levels of craft and everything in between. Our attraction to the greater community is huge but still needs to be nurtured and protected and enhanced, as the public can be fickle and doesn't need us as much as we need them.
Everything that is done that restricts us internally and drives people away is adding up to our eventual failure, as we can lose it all faster than you think. Operating at a deficit for years on end (something we have not done since the 80s when we figured that out) is killing us and the high fees as a solution are resulting in many members skipping more and more markets and trying to just pick the profitable ones. Nobody is studying the factors which make them profitable, though, (the job of good managers who track trends, what is happening around town, and target promotions to those factors) and nobody is trying very hard to do anything to promote more sales for us as individual members, so we can afford these egregious fee increases. I know what good management looks like. Just look at the 2019 archives and you will also see it.
I myself am only doing four HM weekends this year, for the first time in my history. That bill for the whole show was just too high. Skipping the first was something increasingly common, and I decided to skip the last block as well. I sell well on those two days, but the sour taste of being bullied on the last day, and being told by staff I deserved it, makes me want to finish my season without that ending moment that we all used to share happily. No one ever apologized for that incident or even acted like it was significant, but to be bullied by the staff whose salaries I pay was just too much for me. To take that home for Christmas and sit with it all winter had a profound effect that just cost the market $500 I would have paid if it hadn't happened. No one deserves to be bullied.
I love the market with my whole heart, but I do not support bullying and this targeted harassment and punishment of members. Members have rights. Membership is voluntary. I do not support restricting selling rights or terminating members unless there is some serious lawbreaking from them. I see our community at a crisis point, maybe a breaking point, and I will not stay silent and watch it happen without expressing my opinion. Here. It is what I can do.
