A whole bunch of shitty things happened yesterday but I still enjoyed being me at market and living my life. Connecting with joy is what goes on there every week and it strengthens and rewards me. I got some fantastic cookies and a new kind of bread and enjoyed not having foot pain for the second week in a row!
The Standards situation might be resolved at their meeting this week. It's so very odd to have a committee come at me for products I have sold for two or three decades. I still have not seen the actual wording of the Notice of Concern, which was anonymous or anyway hidden from me, as is our warped policy. Anyone can write one, even a member of the public, but it's worrying that someone went to the trouble. What was the intention? Were they aware how much it affects any member, even someone who has sold for 51 years, when their products are put on the line? Not to mention the committee members, who have to field the anxiety produced, who are volunteers and are already doing a hard job of trying to protect a hand-crafted market in an increasingly digitized world.
Do they really think that a hat that says Imagine is hurting the hand-crafted ethic of the market? I don't think John Lennon would be happy about this. My hope is that once they learn about my process and how hands-on it is, how hand-done a printed hat actually is, they will realize the complaint has no merit compared to the potential destructiveness of the correction. I keep a pretty big inventory for each hat, which I offer in five different colors, so if they say I can't sell it, do I get to sell off the inventory before I stop making them? At one hat or fewer per week, it will take a season.
My significant contribution is the design, art preparation, screen preparation, and printing of the hat. That clearly outweighs the commercial item it's printed on, just as a t-shirt that is printed by the artist clearly outweighs the sewing involved in making the t-shirt. I recognize that "significant contribution" is a subjective term, but I am prepared to demonstrate and challenge anyone to come over and do what I do and we can view the results. Can they make a successful screen? It took awhile to get the precise 2 minute and 45 second exposure time right so it wouldn't be over- or under-exposed. It takes some deft brushwork to get that screen in perfect form, with the pinholes and sometimes raggedy lines filled in so the lettering looks clean and sharp. This hat has some thin lines and elegant curves that have to look right. And the printing is hard, really hard. Printing over the seam in the center almost always makes little gaps in the letters or places where there is too much ink, and the hat can be easily ruined. Sometimes I can repair it with a micropen so it looks sharp again. Sometimes it gets thrown in the giant bin of seconds I can't really get rid of. I have boxes of hats in my living room that need to be inspected, retouched, repaired and hand-colored, which I do in the evenings when I have enough energy.
But the language I have heard so far is that "we have to follow the process" and so on. I sat at the Standards Committee meetings for a lot of years so I get that, and I understand the process. It is a group discussion and then a vote. The people at the table determine your fate as an artisan. It's not fun for anyone.
I asked Bill yesterday how he took the market from 350 members to over 800 in the first couple of years he was manager in the 90s. People don't remember those years, when a lot of members left when a manager made it hard on them. She even ejected a juggler because it was "too dangerous." Bill's answer was that he made it easier to sell. He created additional selling opportunities, such as a program on the downtown mall for selling during the week (which still survives in the Activity Zone permits, sort of.) He collaborated with the farmers and the city to enhance member experiences and helped greatly in getting the farmers more established. He brought us into financial accountability immediately after some $4500 was "lost." He hired the right people (Kim Still!) He worked with a tough Board that wasn't all that respectful and fielded so many problems with good humor and good sense. He was kind, honest, and compassionate (still is of course.) He understood the entire crafter experience and had management skills.
Contrast that to now, when due to all of the unending fee increases, lack of good promotions, blatant favoritism and poor decision-making, many more members are doing the minimum 12 selling days to keep their reserves or taking leaves until things improve. Every member business makes the best decision for their small business health first, and then thinks about the organization they sell with. When things aren't good, or they don't find it fulfilling or enjoyable, they leave.
I think about leaving but I have invested my whole working life in the market. I am not going to be pushed out because someone doesn't understand screenprinting or can't see the big picture. I'm not going to be driven to distraction by feeling constantly harassed and lied about to my fellow member business owners. We have always held the utmost respect for each other and how seriously we take our work. We have always built each other up, found our niche and allowed our fellow members to find theirs. We have always been a community for mutual benefit. We have always been supported by staff to do that as well as possible, until now. We are being oppressed by staff and our committees are being weaponized to exclude people who are not in the favored in-group. Targeted harassment and disordered tactics are being used to make people miserable and we are lied to about everything that is happening. We can't see any data, we can't get answers to our questions, and we are told "we can't afford an audit." Yet we can afford to be overstaffed and watch people not do their jobs.
It's a pretty hard and grim time for us. The denial that we are in trouble is scary. Yesterday we found out that the whole inventory of the Holiday Market promotional materials will be reprinted, at our expense. The dates at the bottom are last year's. The unsupervised an untrained person did not get any support in the way of proofreading to discover they had made a serious and costly mistake that should and could have been prevented. Mistakes are forgivable, and everyone makes them. But we learn to be accountable, take responsibility, and build in systems to prevent repetition. Let us hope that proofreading becomes a regular part of publications as it used to be. No excuses or blaming others will take the place of diligence.
What fee will need to be raised to cover these increased costs, what promotion will be sacrificed? When will we get our tracking processes back, our financial accountability, our safety and future security assured? When will we find equality for members again? When will we be able to trust the information we do get? There is only one way to fix this.